Sometimes personal information such as name, address, or email address changes during the leasing period. This article explains how to report these changes correctly so that your contract and communication continue to run smoothly.
Change Email Address
- Send an email with your Bikeleasing user ID and the new email address to:
info@bikeleasing.at - Alternatively, you can contact us by phone:
+43 512 219 32 100 (Mon–Sat, 8 am–6 pm).
Change of Name
- directly to request: Form
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Before bike handover (contract still in approval):
- Report the correction by email to info@bikeleasing.at.
- A cancellation of the leasing request is not necessary if it is just a typo.
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After bike handover (e.g., in case of name change):
- Send the change in writing with proof (e.g., marriage certificate) to info@bikeleasing.at.
Change of Address
- Inform us of the new address by email:
- For employees: info@bikeleasing.at
- For employers: rlv@bikeleasing.at
- For dealers: fachhandel@bikeleasing.at
- directly to request: Form
FAQ / Additional Notes
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Can I change the data myself in the portal?
No, changes must be made in writing. -
What happens if I do not report the change?
You will not be able to receive important documents such as the handover confirmation or buyout offer.
Translation Note: This article has been translated using automatic translation software to provide the reader with a basic understanding of the content. Despite reasonable efforts to provide an accurate translation, we cannot guarantee its accuracy.
If there are any questions regarding the accuracy of the information in the translated article, please refer to the German version of the article, which is the official version.